This page describes a tool that is available only to clients and partners of Dolon, for the purposes of transferring personal and/or protected data.


Using the web interface

Your contact at Dolon will provide you with account details in order to access our Fileshare.

  1. Once you have your account details, please open a new Private / Incognito browser window, go to and log in using the username and password provided.
  2. The web interface operates like many online file storage systems which you may be familiar with.
  3. To upload a file:
    • Please use the “uploads” folder when uploading (adding) any files.
    • You can create and delete both folders and files within this folder.
    • Drag and drop a file onto the web page in order to upload (add).
    • Don’t forget to log out once you have finished via the icon:
    • After you have logged out, inform the person you are sharing the file with that it is ready for them to download.
  4. To download a file:
    • Click on the file you want to download. Click on the “uploads” folder if you don’t see any files initially.
    • Click on the download button and save the files to your desired location on your machine:
    • After you have downloaded the file you need, please remove it from the Fileshare by hovering over the file and clicking Delete:
    • Don’t forget to log out once you have finished via the icon:


Using an application

You can also use a third party application that is capable of SFTP to access, such as FileZilla and Cyberduck. You must create a connection between your SFTP client application and our Dolon Fileshare server. The below explains how to create a connection using FileZilla and Cyberduck, but you can use any client software that supports SFTP connections.

→ FileZilla instructions

  1. Download and install FileZilla.
  2. Run the FileZilla application.
  3. Enter the following details in the boxes next to the Quickconnect button.
  4. Host:
  5. Username: enter your username.
  6. Password: enter your password.
  7. Port: 22
  8. Click the Quickconnect button to connect.
  9. Please upload any files or folders within the folder called Uploads.
→ Cyberduck instructions

  1. Download and install Cyberduck.
  2. Run the Cyberduck application.
  3. Select File > Open Connection​.
  4. Select SFTP (SSH File Transfer Protocol) from the top drop-down menu.
  5. In the Server text box, enter
  6. In the Port text box, leave this as 22 which should be auto filled.
  7. In the Username text box, enter your username.
  8. In the Password text box, enter your password.
  9. Click the Connect button to close the settings dialogue box and connect.
  10. Please upload any files or folders within the folder called Uploads.


Technical information

Our Fileshare service uses the Secure Shell (SSH) File Transfer Protocol, also referred to as SFTP. The Fileshare is hosted on our private cloud in London, UK. The Fileshare works using a secure isolated application which communicates via a secure proxy to the web interface. All interactions with and transfers to/from the Fileshare are encrypted at all times. Access is granted only upon request, all access requests are reviewed internally, and access is removed once no longer required or after the defined expiry period.